I find it funny that a tool is out there from Microsoft to help uninstall programs.
"From MS "
The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised. We recommend that you do not use this utility with 2007 Office system products.
http://support.microsoft.com/kb/290301
So when it don't work the first time . Create another software program to fix your first mistake.
No wonder IT Support is a nightmare . IT Support person just the end person having to deal with this crap
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