Tuesday, July 8, 2008

IP Pbx

Check out www.dtasia.net for all your IP Pbx needs

Nace - Plant Hire

Nace - Plant Hire

Sydney Web Designer

Hey everyone we use Minh over www.oneelevenmedia.com for all of our Sydney web design services

Search Engine Optimisation , 30 day trial

Maxsearch.com.au is now offer 30 day risk free trial of it's search engine optimistion service and adwords or sem management service

Exchange Spam , 30 day free trial

mailprotector now offers 30 day risk free trial of both

Hosted Exchange and Exchange Spam

Friday, June 13, 2008

Tuesday, June 3, 2008

Commerical Painting

We have used these guys for Sydney painter and think they are great

Exchange Spam

We have found that most of our customers are using Mailprotector as a Exchange server spam solution .

We have recently introduced Hosted Exchange server or as Exchange hosting .

Also please check out Officetube.com.au for all your office chairs

Thursday, March 27, 2008

ORDB - Causes mail to bounce back

We have had a few issues with ORDB database over last few days

I would encourage all users to read this notice
http://www.mailprotector.com.au/notice_032608.htm

Also how to remove from exchange server
http://support.microsoft.com/kb/823866

Cheers
Daryl

Spam Filter , IT Support

Thursday, March 20, 2008

IT Support - Windows is so solid NOT

I find it funny that a tool is out there from Microsoft to help uninstall programs.

"From MS "
The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised. We recommend that you do not use this utility with 2007 Office system products.

http://support.microsoft.com/kb/290301

So when it don't work the first time . Create another software program to fix your first mistake.


No wonder IT Support is a nightmare . IT Support person just the end person having to deal with this crap

Monday, March 3, 2008

IT Support - 10 Tips for Companies

IT Support - 10 Tips for Companies

IT Support is a critical aspect in running a small business. Reliability at a great price is essential to stay competitive in most industries.

An unreliable IT system can not only waste your company’s time and resources it can be extremely frustrating.

There are a few tips that can save your company time and money when planning a new IT System or upgrading or fixing an existing one.

  1. Buy server hardware that has great onsite warranty from a reliable vendor like HP, Dell, IBM, and Acer. The extra few dollars saved in buying cheaper white non brand hardware is usually lost in the first warranty claim
  2. Server vendors now offer 5 years warranty on their hardware. This extends the life of your investment
  3. Compare and understand OEM licensing versa normal licensing from Microsoft. Understand open source is free to download not install and maintain
  4. Buy a UPS to protect your Server
  5. Ensure your IT Support vendor offers monitoring. So that you’re most crucial part of your network is pro-actively supported.
  6. Research any third party applications that you purchase to run in your environment. A large percentage SME buy poorly and spend more on an ongoing basis to just keep poor applications running
  7. Check your backups on a regular basis and know what is in the backup.
  8. Have more then 1 backup of your system on different media eg Tape and Hard disk. Have at least 4 weeks worth of backups and keep 1 monthly copy
  9. Plan for a disaster and test that plan
  10. Choose your IT Support consultants carefully

These are just a few tips that can help companies in saving time and money on IT Support

www.myithelpdesk.com has been established since 1999. We specialize in IT support and Computer Support for companies ranging from 10 users to 500 users. We offer both onsite support and remote support solutions.

Sunday, March 2, 2008

IT Support


IT Support - Computer Support Tips for Companies

Friday, February 29, 2008

IT Support - 10 Tips for Companies

IT Support - 10 Tips for Companies

IT Support is a critical aspect in running a small business. Reliability at a great price is essential to stay competitive in most industries.

An unreliable IT system can not only waste your company’s time and resources it can be extremely frustrating.

There are a few tips that can save your company time and money when planning a new IT System or upgrading or fixing an existing one.

  1. Buy server hardware that has great onsite warranty from a reliable vendor like HP, Dell, IBM, and Acer. The extra few dollars saved in buying cheaper white non brand hardware is usually lost in the first warranty claim
  2. Server vendors now offer 5 years warranty on their hardware. This extends the life of your investment
  3. Compare and understand OEM licensing versa normal licensing from Microsoft. Understand open source is free to download not install and maintain
  4. Buy a UPS to protect your Server
  5. Ensure your IT Support vendor offers monitoring. So that you’re most crucial part of your network is pro-actively supported.
  6. Research any third party applications that you purchase to run in your environment. A large percentage SME buy poorly and spend more on an ongoing basis to just keep poor applications running
  7. Check your backups on a regular basis and know what is in the backup.
  8. Have more then 1 backup of your system on different media eg Tape and Hard disk. Have at least 4 weeks worth of backups and keep 1 monthly copy
  9. Plan for a disaster and test that plan
  10. Choose your IT Support consultants carefully

These are just a few tips that can help companies in saving time and money on IT Support

www.myithelpdesk.com has been established since 1999. We specialize in IT support and Computer Support for companies ranging from 10 users to 500 users. We offer both onsite support and remote support solutions.

Monday, February 25, 2008

Thursday, January 24, 2008

Cheap Enterprise Exhange Server

We have started playing around with www.postpath.com check it out

IT Support - Reducing the cost

Sydney Australia

Another great tip for saving money on IT Support in Sydney

We monitor of our clients servers for free using Nagios - Check it out www.nagios.org

Eventlogs and disk space etc great stuff

spam filter - stops direct IP Sends

We have heaps of clients that have spam problems where the spammers bypass the mx records of the client and directly send to the clients IP address. Flooding their connection .

Using software or hardware based Spam Filter solutions make it hard to stop this .

When a Mailprotector client has this problem we simply get them to change their firewall rules so that they block out smtp traffic only expecting it from us.

We have had customers that have paid for the cost of the spam filter service we offer in the bandwith savings alone

So if you getting hit with direct IP spam trial our service www.mailprotector.com.au

IT Support Tips for Sydney Australia

IT Support Sydney Australia

3 Tips to reduce cost of your IT Support spend

1. Companies generally stretch their hardware life . Replacing a server when it is out of warranty is a good idea or buying extended warranty most vendors now have 5 year warranties .

2. Check your backups - Have more then 1 backup . Eg Shadow copy in Windows 2003 and tape or hard disk . Losing data can cost you your company

3. Try not to intoduce loads of different applications . KISS - keep it simple is the best way . Many application equals many vendors equal many headaches


- www.Myithelpdesk.com - IT Support Sydney

Thursday, January 3, 2008

IT Support Questions

If anyone has an IT Support questions please let me know .

Also please check out Mailprotector great Spam Filter

We are the distributor for Australia and New Zealand

IT Support - Sydney Australia

Hi this is my first blog .

My name is Daryl Hunt and I am the owner of Realtime IT Solutions.

We offer IT Support and IT Consulting solutions to mid to large based organisations .

I am starting this blog to share my knowledge on IT Support .

We are based in Sydney Australia .