Tuesday, September 16, 2008
Tuesday, July 8, 2008
Sydney Web Designer
Search Engine Optimisation , 30 day trial
Friday, June 13, 2008
Tuesday, June 3, 2008
Exchange Spam
We have recently introduced Hosted Exchange server or as Exchange hosting .
Also please check out Officetube.com.au for all your office chairs
Thursday, April 10, 2008
Sunday, April 6, 2008
Thursday, March 27, 2008
ORDB - Causes mail to bounce back
I would encourage all users to read this notice
http://www.mailprotector.com.au/notice_032608.htm
Also how to remove from exchange server
http://support.microsoft.com/kb/823866
Cheers
Daryl
Spam Filter , IT Support
Thursday, March 20, 2008
IT Support - Windows is so solid NOT
"From MS "
The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised. We recommend that you do not use this utility with 2007 Office system products.
http://support.microsoft.com/kb/290301
So when it don't work the first time . Create another software program to fix your first mistake.
No wonder IT Support is a nightmare . IT Support person just the end person having to deal with this crap
Monday, March 3, 2008
IT Support - 10 Tips for Companies
IT Support - 10 Tips for Companies
IT Support is a critical aspect in running a small business. Reliability at a great price is essential to stay competitive in most industries.
An unreliable IT system can not only waste your company’s time and resources it can be extremely frustrating.
There are a few tips that can save your company time and money when planning a new IT System or upgrading or fixing an existing one.
- Buy server hardware that has great onsite warranty from a reliable vendor like HP, Dell, IBM, and Acer. The extra few dollars saved in buying cheaper white non brand hardware is usually lost in the first warranty claim
- Server vendors now offer 5 years warranty on their hardware. This extends the life of your investment
- Compare and understand OEM licensing versa normal licensing from Microsoft. Understand open source is free to download not install and maintain
- Buy a UPS to protect your Server
- Ensure your IT Support vendor offers monitoring. So that you’re most crucial part of your network is pro-actively supported.
- Research any third party applications that you purchase to run in your environment. A large percentage SME buy poorly and spend more on an ongoing basis to just keep poor applications running
- Check your backups on a regular basis and know what is in the backup.
- Have more then 1 backup of your system on different media eg Tape and Hard disk. Have at least 4 weeks worth of backups and keep 1 monthly copy
- Plan for a disaster and test that plan
- Choose your IT Support consultants carefully
These are just a few tips that can help companies in saving time and money on IT Support
www.myithelpdesk.com has been established since 1999. We specialize in IT support and Computer Support for companies ranging from 10 users to 500 users. We offer both onsite support and remote support solutions.
Sunday, March 2, 2008
Saturday, March 1, 2008
Friday, February 29, 2008
IT Support - 10 Tips for Companies
IT Support - 10 Tips for Companies
IT Support is a critical aspect in running a small business. Reliability at a great price is essential to stay competitive in most industries.
An unreliable IT system can not only waste your company’s time and resources it can be extremely frustrating.
There are a few tips that can save your company time and money when planning a new IT System or upgrading or fixing an existing one.
- Buy server hardware that has great onsite warranty from a reliable vendor like HP, Dell, IBM, and Acer. The extra few dollars saved in buying cheaper white non brand hardware is usually lost in the first warranty claim
- Server vendors now offer 5 years warranty on their hardware. This extends the life of your investment
- Compare and understand OEM licensing versa normal licensing from Microsoft. Understand open source is free to download not install and maintain
- Buy a UPS to protect your Server
- Ensure your IT Support vendor offers monitoring. So that you’re most crucial part of your network is pro-actively supported.
- Research any third party applications that you purchase to run in your environment. A large percentage SME buy poorly and spend more on an ongoing basis to just keep poor applications running
- Check your backups on a regular basis and know what is in the backup.
- Have more then 1 backup of your system on different media eg Tape and Hard disk. Have at least 4 weeks worth of backups and keep 1 monthly copy
- Plan for a disaster and test that plan
- Choose your IT Support consultants carefully
These are just a few tips that can help companies in saving time and money on IT Support
www.myithelpdesk.com has been established since 1999. We specialize in IT support and Computer Support for companies ranging from 10 users to 500 users. We offer both onsite support and remote support solutions.
Monday, February 25, 2008
IT Support Backup Tip for Computer Suppot
Thursday, January 24, 2008
IT Support - Reducing the cost
Another great tip for saving money on IT Support in Sydney
We monitor of our clients servers for free using Nagios - Check it out www.nagios.org
Eventlogs and disk space etc great stuff
spam filter - stops direct IP Sends
Using software or hardware based Spam Filter solutions make it hard to stop this .
When a Mailprotector client has this problem we simply get them to change their firewall rules so that they block out smtp traffic only expecting it from us.
We have had customers that have paid for the cost of the spam filter service we offer in the bandwith savings alone
So if you getting hit with direct IP spam trial our service www.mailprotector.com.au
IT Support Tips for Sydney Australia
3 Tips to reduce cost of your IT Support spend
1. Companies generally stretch their hardware life . Replacing a server when it is out of warranty is a good idea or buying extended warranty most vendors now have 5 year warranties .
2. Check your backups - Have more then 1 backup . Eg Shadow copy in Windows 2003 and tape or hard disk . Losing data can cost you your company
3. Try not to intoduce loads of different applications . KISS - keep it simple is the best way . Many application equals many vendors equal many headaches
- www.Myithelpdesk.com - IT Support Sydney
Thursday, January 3, 2008
IT Support Questions
Also please check out Mailprotector great Spam Filter
We are the distributor for Australia and New Zealand
IT Support - Sydney Australia
My name is Daryl Hunt and I am the owner of Realtime IT Solutions.
We offer IT Support and IT Consulting solutions to mid to large based organisations .
I am starting this blog to share my knowledge on IT Support .
We are based in Sydney Australia .